Articles from Amadeus
Amadeus today announces the acquisition of SkyLink, an AI-first, New York headquartered technology company with a strong reputation in the US, specializing in orchestration and conversational automation.
By Amadeus · Via Business Wire · February 25, 2026
U.S. travelers are increasingly turning to Generative AI and social media to plan travel according to a major new Amadeus global study, including 2,000 U.S. travelers.
By Amadeus · Via Business Wire · September 22, 2025

New research from technology innovators Amadeus explores what travelers are looking for from a trip and how technology can make those ambitions come true. The report – Travel Dreams – draws on input from 6,000 travelers from US, China, India, UK, France and Germany to understand how they choose where to visit, how they want to book and what factors most impact a trip once they are on the road.
By Amadeus · Via Business Wire · March 20, 2025

Despite the encouraging traveler volumes seen in many markets in 2024, travelers continue to be impacted by a range of frustrations while on a journey, according to Amadeus’ latest U.S. traveler survey, Friction Removed. Released today, the research finds that while delays, planning, cost and the airport experience are among the top concerns, there is no single cause of distress, with each traveler experiencing friction differently.
By Amadeus · Via Business Wire · November 19, 2024

Leading travel technology provider, Amadeus, unveils findings from a new independent global study, Innovating the Culture of Tomorrow. The study captures the five priorities that are front of mind for technology professionals across eight markets:
By Amadeus · Via Business Wire · November 18, 2024

Amadeus and Accor expand their strategic partnership, with Accor implementing Amadeus’ Central Reservation System (ACRS) for its extensive portfolio of properties globally. Amadeus’ cloud-based technology will help Accor, a world-leading hospitality group, in boosting revenues, maximizing distribution strategies, and building deeper and more personalized connections with guests.
By Amadeus · Via Business Wire · June 5, 2024

There is sense of buoyancy in the global hospitality industry as we head into the fourth quarter of 2023. According to new Demand360® business intelligence data from travel technology leader Amadeus, global hotel occupancy levels up to the end of August 2023 have been an average of 10% ahead of 2022. For the fourth quarter of 2023, worldwide on-the-books occupancy data reveals that reservations are trending 11% ahead of those seen in 2022.
By Amadeus · Via Business Wire · September 27, 2023

Traveler expectations have changed over the past four years – the hospitality industry of 2023 is not that of 2019. These expectations are catalysts for change as today, personalization tops the agenda, with consumers seeking customizable offers when it comes to booking travel. Flexible and sustainable journeys and the support of modern digital tools to remove the friction from travel are also high on the traveler wish list.
By Amadeus · Via Business Wire · May 23, 2023
